Spa & Bath Holdings, Inc. values your privacy, and we are committed to maintaining the highest level of confidentiality with all the information we receive. This Privacy Policy describes our data collection, use, and sharing practices.

References in this Privacy Policy to "you" or "your" means you, the individual user browsing and accessing www.balboawatergroup.com (the "Site"). Where we refer to "us," "we", or "our," this means Spa & Bath Holdings, Inc. and its subsidiaries and affiliates. 

We reserve the right to make changes to this privacy policy and will post notice of changes on the Site when we make a change converning how we collect, use and share your personal information. Please look at the "Last Updated" legend located at the bottom of the page to see when the Privacy Policy was last reviewed. It is your responsibility to regularly check this Privacy Policy for updates. your continued use of the Site shall constitute your acceptance of any amendment or change to this Policy. 

Control Over Your Data

You are not required to provide us with personal information when accessing or browsing the Site. Depending upon your internet browser and settings, you may be able to reject cookies. Please be aware that rejecting cookies on our Site may cause certain functions and features of the Site to stop working. To learn more about Google Analytics and ways to disable or block such technology, visit https://tools.google.com/dlpage/gaoptout

Some functions and features will require certain information, including personal inforamtion, be provided by you as a prerequisite for gaining access or otherwise being able to utilize that function or feature. To the extent you enroll to receive our e-newsletter or any other promotional materials from us, you may opt-out of receiving these materials at any time by unsubscribing in accordance with the instructions located at the bottom of the email or by contacting us tthrough the Site. 

Children's Privacy

United States

In accordance with the Children's Online Privacy Protection Act ("COPPA"), we will never knowingly request personal information from anyone under the age of 13. Users of the Site must be at least 13 years of age. If you are under 13 years of age, you should not provide information to us without the involvement of a parent or guardian. If you believe a child has provided us with personal information, that child's parent or guardian should contact us to delete such information from our records. 

European Union

Any child under 13 years of age or that is a "minor" as defined by applicable European Union ("EU") or EU state law, rule regulation, directive, or order, is prohibited from providing any personal data or information to Spa & Bath Holdings, Inc. Any parental guardian with legal responsibility over a child located within the EU is encouraged to contact us at the address provided below if they have any reason to suspect their minor child has provided us with personal data so that we may promptly delete and destroy such personal data.  

Information Sharing and Transfer

We do not sell the personal information we collect on the Site, over the phone or by facsimile. If you request information about where to purchase a product, we will disclose your personal information to an authorized distributor that will contact you with more information. We will also disclose your personal information where, in Spa & Bath Holdings, Inc.'s sole discretion, disclosure is necessary to comply with an applicable law, statute, order, rule, ordinance, or administrative, governmental or judicial request or to prevent a crime or injury. Disclosure of your personal information also occurs as set forth in the proceeding section concerning our third-party service providers. 

European Union Data Rights

The European Union's General Data Protection Regulation ("GDPR") is effective on May 25,2018. In accordance with the GDPR, controllers of certain personal information have a duty to provider users located with the European Union with specific information and disclosures concerning how Spa & Bath Holdings, Inc. handles personal data and your data rights. 

Purposes of the Processing

Your personal data is processed in accordance with this Privacy Policy.  

Recipients of Categories of Personal Data

We provide personal data to our third-party service providers in accordance with contractual agreements we have with such third-part service providers to render services necessary for hosting, maintaining, and administering the Site. Personal data is only used by our third-part service providers to the extent for the purposes of fulfilling that service provider's contractual obligations to us. Our third-party service providers are prohibited from using personal data except as required to provide their services to us, and each is required to maintain confidentiality of such personal data. 


If a transfer of your personal data is required to a third country or international organization, the transfer is pursuant to appropriate and suitable safeguards, including execution of the Standard Contractual Clauses as approved by the European Commission. 

Retention Schedule for Personal Data

We maintain the personal data that you provide and we collect until you contact us to request deletion of such information. 

How to Contact Us

Spa & Bath Holdings, Inc.
3030 Airway Avenue
Costa Mesa, CA 92626
General Telephone: (714_384-0384
Data Privacy Number: (833) 951-0037
Fax: (714) 384-0385

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